PRIVACY POLICY

 

This Privacy Policy explains how Stoney Rose Studio handles the personal information we collect when you use our services over the Internet, including the Stoney Rose Studio website located at www.stoneyrosestudio.uk.
 
Please review this Policy carefully.  By using the Website or any of the services we provide, you agree to the personal data practices explained below.  If you do not agree with these practices, please do not use the Website or otherwise provide us with your personal information. 

 

Registration
We do not require registration in order to browse the Website. You may choose to give us your contact information during registration or at other times. We then may use that information to contact you about the products and services on our site. We offer the ability to access Stoney Rose Studio by logging in with or connecting via a third party social network, including but not limited to Facebook or Instagram (each, a “Third Party Platform”). If you access the Website via a Third Party Platform we will access and store the information explicitly allowed by such Third Party Platform by their Terms of Service or otherwise, once you allow us to do so, through an interface provided by the Third Party Platform. As we do not have control over the user interface provided by Third Party Platforms, we do not take any responsibility for any changes or problems with the interface or exchange of information provided by any Third Party Platforms.

By accessing Stoney Rose Studio via a Third Party Platform, you grant Stoney Rose Studio permission to contact you at the email address associated with your account associated with the Third Party Platform. Members of Stoney Rose Studio’s marketing lists will occasionally receive information on our products, services, special offers, and our newsletter. You may opt out from receiving these types of information, and you may unsubscribe at any time by changing the settings in your account profile on the Website. Any personalised details and information sent to Stoney Rose Studio by the customer may contain personal information including addresses, contact information, dates of personal events or any other personal information you provide. This information is only available to the registered user and Stoney Rose Studio staff. Personalised orders are not publicly available. The customer may also explicitly choose to share a design via photograph on a social network or other publishing mechanism. Any designs or personal information shared on third party services are subject to that service’s terms of use and applicable privacy policies.

 

What information do we collect?
We collect personal information when you register with us and when you use our services. Personal information is information about you that is personally identifiable like your name, postal address and email address, that is not otherwise publicly available. When you sign up to Stoney Rose Studio's newsletter we ask for information such as your name and email address. When you place an order we ask for a phone number, billing and shipping address, and send you an invoice for payment. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

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Why do we collect personal information?

We collect the stated Personal Information for the following purposes:

1. To provide and operate the Services provided by Stoney Rose Studio;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our subscribers and customers with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose your information?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with you?

We may contact you to notify you regarding your information, to troubleshoot problems with your order, to resolve a dispute, to collect an order payment, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Unsubscribe

If you no longer wish us to process your data, please contact us at stoneyrosestudio@outlook.com with your name and email address so we can remove you from our mailing list.

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Change or Update your information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at stoneyrosestudio@outlook.com 

 

Children's Privacy

Our website is general audience and not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

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Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.